WE ARE LOCATED ON the 11th floor of the Pelican Grand Beach Resort. We invite our hotel guests and the local clientele to experience the PURE difference. PURE is an adult oriented facility with exceptions made for those 13 years of age and older that remain accompanied by an adult at all times during treatments with the exception of nail services. Liability forms are required. Bookings can be made in person, online or by telephone. Each reservation must be secured in order to hold your space at the spa. Hotel guest’s appointments will be secured to the room.
SHOULD YOU NEED TO CANCEL your appointment, we strictly adhere to a 24 hour advance notice of cancelling. Within that 24 hour period should you cancel we will charge your card or room at 50% of the service total. As a courtesy to other guests and team members should you arrive late you will receive the remaining time within your scheduled services. We make this promise to you and to every guests to maintain respect for everyone’s time and visit. Upon check in you will be toured the facility and given instruction on use of lockers and amenities available to you. Luxurious Madison Collection towels, robes and slippers will be placed in your locker.
PLEASE LEAVE ALL YOUR VALUABLES AT HOME, IN YOUR HOTEL ROOM OR IN YOUR ROOM SAFE.
PURE SPA IS NOT LIABLE FOR ANY LOSS OR INJURY DURING YOUR VISIT.
TO MAINTAIN A PURE experience we strictly enforce a no electronics policy in the spa. Should you leave in your locker please insure they are on silent. PURE Team members retain the right to refuse service to anyone and/or ask them to leave, should their actions become disruptive to our guests.